Privacy Policy
Information We Collect
Grantavia is a FI Group brand. The data controller is FI Group – F-INICIATIVAS CONSULTADORIA E GESTÃO LDA (Avenida 5 de Outubro, 125, 1050-052 Lisbon, VAT 508643759), including the group entity F. INICIATIVAS I+D+I SL. We collect information you provide when interacting with us, such as name, email, company, role, and the content of your requests.
We may also collect technical data needed to operate the service (e.g., language, preferences, and site interactions). We limit collection to what is strictly necessary and ask you to keep your information accurate and up to date.
How We Use Your Information
We process data to deliver requested services, respond to inquiries, manage commercial relationships, and ensure platform quality and security. We may also process data to meet legal and regulatory obligations.
Our legal bases include contract performance, legal obligation, consent where requested, and legitimate interests in improving and protecting the service, always balanced against your rights.
Commitment to Security and Privacy
Information security and data protection are core to FI Group. We maintain a compliance program with consistent, auditable practices.
ISO/IEC 27001
Certified information security management system with ongoing controls and monitoring.
GDPR alignment
Processes aligned with the GDPR to ensure transparency, rights, and responsible processing.
Access control and audit
Least-privilege access, logging, and periodic access reviews.
Risk management and continuity
Risk assessment, response planning, and continuous security improvement.
Information security
Policies, processes, and controls aligned with ISO 27001 and GDPR principles.
Your Rights
You have the right to access, rectify, erase, restrict, port, and object, and not to be subject to solely automated decisions. We respond to requests within the legal timeframes.
To exercise your rights, contact the DPO at privacy@fi-group.com. We may request additional information to verify your identity and protect your data.
Contact Us
For general inquiries, contact us at info.pt@fi-group.com or +351 213 536 037. Our operational address is Avenida 5 de Outubro, 125, 1050-052 Lisbon.
For more context on group-level privacy practices, see the FI Group Privacy Policy.